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BeFore You Go
PLAN YOUR HOLIDAY SECURELY?
When booking your flight and accommodation online, make sure you use only websites you know and trust, and via a secure browser — look for an “s” after the “http” in the web page address or URL.
GET IN TOUCH WITH YOUR BANK
Tell them where and when you’ll be traveling — this can help ensure that your card isn’t flagged or blocked for unusual activity.
KNOW THE EMERGENCY CONTACTS FOR LOST/STOLEN CARDS
Keep a record of your card details and customer service telephone numbers for reporting lost or stolen cards. Visa cardholders can call the toll-free Visa Global Customer Assistance Services (GCAS) number of the country you are traveling to, available on www.visa.com.
EXCHANGE A SMALL SUM OF CASH IN ADVANCE
Bring along just enough local currency for immediate small expenses such as taxi fares. If you need more cash, you can withdraw from ATMs at your destination.
While You’re There
KEEP YOUR INFORMATION SECRET
Do not volunteer any personal information when using your payment card and never disclose your PIN to anyone — no one from a financial institution, the police, or a merchant should ask for your PIN.
CONTACT VISA IMMEDIATELY IF YOUR CARD IS LOST/STOLEN
Remember, help is only a phone call away. Simply call the Visa GCAS number provided in each country and you’ll be linked to Visa Customer Care Services, 24/7. If your card carries the emergency replacement feature, Visa will help replace a lost card while you travel, normally within one working day.
USE THE HOTEL SUE OR SECURITY BOX
When sightseeing or going to the pool or beach, don’t carry all your valuables with you. Also, never leave cards unattended.
When You’re Home
CHECK YOUR SALES RECIEPTS
Always double-check the information on the slips, including the currency you are being charged, before you make payment. And make sure you keep a copy of all receipts.
CONTACT YOUR CARD ISSUER IF YOU NOTE A DISCREPANCY
If you see a charge you don’t recognize or if you notice any inconsistencies, contact your financial institution immediately.
Visa works round the clock to ensure that your card transactions are protected worldwide, but you can still take simple steps to ensure you have an enjoyable, fraud-free travel experience. For more tips on how to stay secure while traveling,
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